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Shipping & Returns


When you place an order you will be presented with shipping options.  Delivery times are dependant on the shipping method chosen and time frames will be provided upon selection.  We use Australia Post Registered and Express services and Allied Express larger parcels.

Delivery Times for parcels within Australia.

  • Aust Post - Express: 1 Business Day.
  • Aust Post - Regular Registered: 2-5 Business Days.
  • Allied Express - Express Road Service: 2-5 Business Days.

We will dispatch your parcel on the same day payment is received.  In the unlikely event dispatch is delayed we will notify you via email immediately.

Please note that delivery of CO2 cylinders supplied full will be sent via  the Allied Express Dangerous Goods Courier.

Returns Policy

If you receive a faulty or damaged item please contact us immediately to arrange a return. The product must be returned within 14 days of delivery.  If a product is supplied faulty or fails within its warranty period, please contact us to arrange the items return.  Upon evaluation if the failure is determined as a manufacturers defect it will be replaced (at no expense), or refunded if a product replacement is not possible. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.